It all started when Batman met the Cowlin family on a flight to the North Pole to see Santa in December.

That’s the truth.

Batman.

Santa.

North Pole.

Not out of the ordinary at all when you know it’s part of a holiday tradition complements of United Airlines.

Jaiviyon and Jaidyn, both critically ill, are part of the “A Kid Again” program.

"We take the families out on all these great adventures so they can put these illnesses aside," says Christine Bucknell, Director of 'A Kid Again.'

This year, Ashley and Abdul Cowlin said Batman from 'Super Heroes To Kids In Ohio' told them if they needed anything to call him.

As a matter of fact, they needed a furnace, they said.

"We just left the house today and the furnace wasn't working," said Ashley

A couple of calls and Matt Townhill with Medina Heating and Cooling found a rigged 40-year-old furnace at the Cowlin home and knew right away it was dangerous.

On Thursday, Townhill returned to see the Cowlin family on Cleveland’s east side to tell them Ferguson HVAC didn't blink when asked.

And a complimentary Trane high efficiency gas furnace and an air conditioner were on their way

A surprise knock at the door with the news and the Cowlins said they were “speechless.”

Batman.

A Kid To Remember.

Trane.

Medina Heating and Cooling.

Good stuff people who were strangers until they came together to help this family fallen on tough times with 2 sick kids.

"It's not heard of often. But here we see God puts people in the right place to do things for people," said Ashley Cowlin.