Cleveland: Is 911 texting coming here?

5:43 PM, Apr 18, 2013   |    comments
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  • CLEVELAND --  All 911 cell phone calls in Cuyahoga County go first to CECOMS, and then they transfer the call to the closest police or fire department.

    On average, the Cuyahoga Emergency Communications System answers 2,200 calls a day. That's an average day.

    But what if a Boston happened here? There the cell phone service got jammed because too many people were trying to make calls.

    The experts say the same thing would happen here.

    Walter Topp, Office of Emergency Management Director, said "There is a limited number of calls that can be generated in one area, and some calls just would not get through."

    To eventually help with that, 911 texting is being developed by the four major cell phone carriers.  They're committed to being ready by May 2014. 

    But don't hold your breath.  Here at CECOMS, with technology and then upgrading systems, they say it's more like 2-3 years away.

    But Brandy Carney, Emergency Management Operations Manager, said the County is ready if a disaster strikes here.


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