NEWBURY -- From a brave customer to smart social media skills, the Geauga County Sheriff is thanking the public for helping solve an armed robbery.
Four men tied to the robbery of a local family-owned pharmacy are in law enforcement hands tonight.
"The sighs of relief, even a few tears, all made worthwhile," Sheriff Dan McClelland said.
Less than 24 hours after two men robbed the Newbury Pharmacy with a handgun, the two suspects and two other men are facing charges.
The alleged robbers, 21-year-old Zachary Shemon-Tiggs and a 17-year-old boy, entered the pharmacy, demanding a duffel bag full of narcotics -- like oxycodone.
The pharmacist said, "At first I was shocked, didn't seem like that was actually happening, and the next thought was get them what they want, and get them out."
Authorities say someone in the shopping center parking lot saw the men running to their black Dodge Challenger and followed them long enough to get the license plate number.
McClelland said "it takes a lot of courage. Got the info they needed and quickly ended it."
From there, the sheriff's department asked the media to put surveillance photos and a car description out on social media.
"If you ask people to help you, they will. To get the entire community to help you in a situation like this, very powerful tool," McClelland said.
Employees at Junction Auto Sales recognized the car, which they had just worked on. Their information led to a Sheffield Township home, where they found two men linked to the crime. Those men led them to the robbers.
While the pharmacy owner is relieved, he says he'll come to work with a different mindset.