Columbia Gas: Fewer than 40 customers remain without heat

LORAIN COUNTY -- Hundreds of residents in Elyria and North Ridgeville finally have heat, and fewer than 40 homes and businesses remain without natural gas as of 9 p.m. Wednesday.

Their homes lost pressure on Sunday from what Columbia Gas is calling a "disruption in service."

Neighbors are thrilled to be warm but they also want answers. They want to know why this happened and who is responsible for any damage.

The gas trucks were a welcome sight for neighbors living on Terrell Drive in North Ridgeville.

For three long and cold days, they've been waiting for the gas trucks to show up.

They even posted welcome signs on their doors.

"I saw all the trucks out here, so I was coming out to maybe flag them down to see if they can help us out," said Megan Peters.

To stay warm, Derrick Cruzado used space heaters, which are barely warm enough to keep Freddy the frog alive.

He's also running water through his pipes to keep them from freezing. Cruzado is frustrated.

"We're not talking about a gas break or some type of leak. That would be one thing that would be understandable. But to not supply enough gas for the city of North Ridgeville?" questioned Cruzado.

Other neighbors have also run out of patience but are delighted finally to see hope.

"We're just happy to see you guys here, and we're happy to see the trucks and get the heat back on," said Dorothy Redwood.

"We're at 61 degrees. We were at 31 this morning," one neighbor shouted from her front door with delight.

And with a knock on the door, it was finally Cruzado's turn.

Columbia turned on his stove, water heater and, ultimately, his furnace.

"It is music to my ears. Thank you Lord," said Cruzado.

Columbia Gas says the supply was fine but the pressure wasn't. Neighbors say they don't believe that.

They also want to know who is responsible for any damages. Columbia Gas wants them to call customer service.


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