Tech glitch hinders Ohio driver's license process

AKRON, Ohio -- Hundreds of Ohioans trying to get or renew their driver's licenses this week are running into trouble because of computer problems.

The state Bureau of Motor Vehicles says people with licenses nearing expiration who can't renew because of the glitch are being issued letters to explain the problem so they're not penalized for it by law enforcement officials.

It's not clear when the technical glitch might be resolved.

A BMV spokeswoman says the problem started Monday with a software update, and the issue is affecting access to databases that help check drivers' records.

She says the outages have been sporadic. Some drivers have been able to get their licenses.


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