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CLEVELAND – Temperatures have crept above zero, but it is still dangerously cold, particularly with the wind chill factor.

The City of Cleveland Emergency Operations Center continues to monitor conditions and assist with coordination of services to Cleveland residents. We encourage everyone to stay indoors as much as possible.

However, if you must go out, take precautions to stay safe. For life-threatening situations, always dial 9-1-1. For general social, health and government service referrals, please dial 2-1-1 for United Way or visit www.211OH.org.

Warming Centers: Three Cleveland recreation centers (Sterling, Fairfax and Michael Zone) will be open throughout the night to serve as shelter for those who need it. Hours have been extended at 17 other recreation centers across the city. These centers will be open until 8 p.m. Tuesday evening and will reopen at 8 a.m. on Wednesday, January 8.

Details can be found HERE.

City Staff: All city staff will return to regularly scheduled hours on Wednesday, January 8.

Waste collection: Waste collection will resume on Wednesday, January 8, 2014. This is a one day delay. If your normal collection day is Tuesday, your waste will be picked up tomorrow, on Wednesday. If your normal collection day is Wednesday, your waste will be picked up on Thursday, etc.

Cleveland Water: Cleveland Water anticipates an increase in water main breaks with rising temperatures later this week due to the freeze-thaw cycle. CWD is scheduling crews and contractors to respond as needed.

Cleveland Water is reporting a high volume of customer calls.If you have low water pressure or no water, first check the pipes in your property to see if they are frozen. If the pipes are frozen, you must call a private plumber for assistance.

Cleveland Water does not provide assistance with frozen customer plumbing. If you choose to thaw the pipes yourself, here are some tips to help:

  • Find the master shut-off valve. Most likely it is where the water line comes into the basement or crawl space from the street. If a pipe bursts anywhere in the house, this valve can turn off the water.
  • Apply heat in the general area by increasing the room temperature where the pipes are exposed (basement, crawlspace, recreation room). If the pipes are located in a base cabinet under a sink, open the cabinet doors to allow the heat in.
  • Place a portable heater in the room(s) ensuring it is at least three feet away from all furniture, draperies, and other household objects and flammable materials
  • Use a heating blanket/pad - available at most hardware or plumbing stores
  • Do not stand in water while using electric appliances.

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