Ohio Attorney General's Office warns of utility bill scams that come via email.
COLUMBUS – Ohioans are warned to beware of emails that look like utility bills, but might be scams.
In the last two weeks, the Ohio Attorney General's Office has received more than 30 reports of utility bill email scams across the state.
Attorney General Mike DeWine advises people not to respond to messages from a company that's not your utilities provider.
Some of the emails have come from scammers claiming they're PG&E, a west coast utility company, or another out-of-state company.
The messages claim the consumer owes $344 or $559, and it may have a link to the customer's account.
Here's a list of tips on how to avoid being scammed.
- Don't click on links or open attachments.
- Don't respond to emails from senders you don't know.
- Copy and paste the email's first few sentences into a search engine and add the word scam. The results may show you if others have seen similar emails.
- Misspelled words or grammatical errors could be a sign that the message is a scam.
- When in doubt, call your utility company using a number you know is legitimate to ask about your most recent statement.
- Know your rights. During the heating season (November 1st though April 15th), natural gas and electric companies usually give you 24 days' notice before disconnecting your service.