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Local 'super' mom helps schedule COVID-19 vaccinations for people in need

She's not a health care worker or a nurse or doctor. She's just a good person who is good with a computer and technology.

CHAGRIN FALLS, Ohio — Last year, Dr. Amy Acton would stand next to Ohio Governor Mike DeWine at there weekly press conferences and update the public on the coronavirus pandemic. 

Acton would always say, “Not All Heroes Wear Capes." This is especially true for one local mom.

Meet Marla Zwinggi. This 40-year-old mother of three girls has been changing the lives of those in need of a vaccine during this pandemic.

After swearing off social media for a month, Zwinggi logged back on Feb.1, and the community is thankful that she did.

Since that time, she has scheduled 207 vaccinations for people who had just about given up. From a 93-year-old without a computer, to a blind woman who had complications from a heart procedure. Zwinggi has helped them all.

She's not a health care worker or a nurse or doctor, she's just a good person who is good with a computer and technology.

"I drink a lot of coffee and have always been a fast-typer," she told 3News. "I feel like I need to will us out of this pandemic. There's such a digital divide where older or less fortunate people can't get access and it seems like an impossible task. This is how I help people -- efficiently and quickly."

Zwinggi has some tips and tricks for those having trouble booking a vaccine for those eligible.

"I have multiple browsers open at one time, website browsers: Google Chrome, Edge, Firefox," she said. "I've had the most success on Giant Eagle, Rite Aid is also booking and Marcs. Those in the Northeast Ohio area have a lot of appointments.

"The one thing I’ve noticed is that people get that screen that says, 'There is no more vaccine, try again later,' and you cannot give up when you see that...Here's the key: You need to hold the shift key down on the keyboard and refresh your browser, because if you have old cookies on your system, it's going to keep spitting out that message to you. If you clear out that browser history, it's going to reboot it."

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This "super" mom works all day and night helping her community along with raising a family.

Maybe it's time that Marla Zwinggi gets fitted for a cape.