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Cleveland Aquarium reopens with new coronavirus safety measures: What you need to know

Guests are encouraged, but not required, to wear a mask while visiting the aquarium.

CLEVELAND — Looking for something to do with the family? The Greater Cleveland Aquarium is back!

The reopening process begins Monday as the aquarium starts welcoming passholders before the general public is granted access starting July 6.

Admission will be based on timed-entry tickets. Reservations to visit the aquarium can be made online in advance:

  • Passholder admission will be available exclusively from June 29 through July 5 from 12 – 4 p.m.
  • General public admission begins July 6 from 10 a.m. – 4 p.m.

Guests are encouraged -- but not required -- to wear a face covering during their visit. Employees, however, will be required to wear a mask. Each worker will also undergo daily health screenings and temperature checks.

In addition, the aquarium will feature new safety protocols, including reduced capacity, additional sanitation measures and one-way paths. Guests are also asked to maintain safe distances from others while inside the aquarium and to refrain from touching exhibits and windows.

The aquarium has outlined everything you can expect during your next visit as follows:

  • Tickets are only available online and must be purchased in advance of your visit. You can show your ticket on your phone, a printout is not required.
  • Your ticket is only valid during time slot you purchase. Please arrive in that 30-minute window. Guests will not be admitted prior to or following their scheduled entry time.
  • We are offering adult and child tickets. Children under the age of 2 are free. No additional general admission discounts can be accommodated at this time. We apologize for the inconvenience.
  • Greater Cleveland Aquarium has a no refund policy. Reservations may be rescheduled (but not refunded) up to the reservation time but not after.
  • Passholders are being asked to “purchase a ticket” (create a reservation) for an assigned time. There is no fee for the Passholders on their membership to visit. You need to be logged into your Pass account to make the reservation. PLEASE NOTE: In addition to bringing this reservation a valid Pass will be required to be shown the day of your visit for Aquarium entry.
  • Guests now follow one-way flow throughout Aquarium to ensure safe distancing during visits. There is no guarantee of guest re-entry, especially if we are at capacity. Please plan your visit accordingly.
  • Bathrooms are available. We encourage guests to maintain physical distancing while accessing them.
  • Areas where social distancing can’t be achieved are temporarily closed including Imagiquarium, interactives.
  • The Stingray Touchpool experience is available!
  • Unfortunately, we cannot offer rental wheelchairs at this time.
  • Nautica Café is closed temporarily. Outdoor eating space is available if you pack a picnic.
  • To provide a contactless entry, the parking fee has been suspended temporarily.

You can read more about the aquarium's reopening process HERE.

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