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Roughly 1,700 MetroHealth patients affected by data breach

According to the hospital system, 'no personal, financial, or other health-related information was shared.'

CLEVELAND — A data breach into the MetroHealth System's records has affected hundreds of patients, officials confirmed to 3News Wednesday night.

Here's what MetroHealth is saying about the situation: 

The MetroHealth System recently experienced a privacy incident affecting approximately 1,700 patients. As a result, a third party -- the risk management firm Kroll -- is mailing breach notification letters on April 11.

On February 10, 2022, MHS’ medical record partner let us know that certain medical record releases contained other patients’ information. We immediately began investigating. We learned that, on November 13, 2021, during an upgrade to our electronic medical record system, a limited group of patients’ records were unintentionally affected. As a result, when we released the records of some patients as planned, the name, date of service and provider name different patients also appeared in those records. This was the only information that was released. No personal, financial, or other health-related information was shared.

Anyone with questions or concerns regarding this matter is asked to immediately call MetroHealth at 855-482-1315. The line is open weekdays from 9 a.m. -6:30 p.m.

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