5:51 p.m. The call came in.
"Help me, I'm Amanda Berry."
It was a voice many never thought would be heard from again.
"I've been kidnapped and I've been missing for 10 years and I'm here. I'm free now."
She called 911 from a neighbor's house, pleading for police to come before "he" -- Castro -- returned.
Once police arrived, all three women were quickly taken to the hospital and out of their living hell, out of the chains they had been shackled with for years.
Seymour Avenue gushed with crowds of people who filled the neighborhood to celebrate the miracle. As cameras watched the event unfold, one man rose to fame after he claimed to be the person who helped in their escape. Charles Ramsey said he was eating McDonald's when he heard a woman -- Berry -- screaming for help.
"This girl, her scream was so loud that children stopped playing," he told WKYC's Russ Mitchell the day after. "That's what made me look outside. That's how loud her scream was."
Ramsey said she was "going nuts" kicking on the door trying to get out.
"I brought the door open so she could climb through there," Ramsey explained. "He had the door so you couldn't open the door completely. It had it locked some kind of way."
Berry was holding a girl, who we later learned was her child with Castro -- the result of multiple rapes inside the house of horrors.
WKYC's Russ Mitchell sat down with Ramsey just days before the five-year anniversary to see how his life has changed.
"If I could do it all over again, the only thing I'd do is not have Amanda notify the police," Ramsey said. "I'd of notified a few of my friends. We would've taken Amanda, Gina and Michelle to the hospital to call the police from there because me and my homies would've been in Ariel's house waiting on him to get back from McDonald's. I'm gonna chain you up in your basement and I'm gonna rape and beat the hell out of you."
Ramsey said he is not in contact with the women, but he does think about them.