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Boil advisory lifted for east side communities after water main break in Richmond Heights

Highland Road remains closed from Catlin Drive to Trebisky Road.

CLEVELAND — Editor's Note: The above video features previous reporting on this story

The boil advisory put in effect Tuesday by Cleveland Water for several east side communities has been lifted.

The advisory for Cleveland Water customers in in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Euclid, Mayfield, Mayfield Heights, University Heights, and Gates Mills came after a water main break in Richmond Heights in the early morning hours of Tuesday. 

At 3:00 p.m. on Wednesday, December 1, Cleveland Water received results from the water samples taken from 36 locations in the advisory area. The results showed no pathogens were present in any sample.

The water is safe to drink and use as normal.

According to Cleveland Water, over the next few days, some customers may experience cloudy water. The cloudiness is caused by extra air in the distribution system and plumbing. The water is safe to drink. Flushing plumbing by running all cold water faucets, tubs and showers at the same time for 5 minutes may help clear the cloudiness.

As required by the Ohio EPA, a precautionary boil advisory was issued after a transmission main break on Highland Road near Catlin Road in Richmond Heights caused depressurization in a significant portion of the impacted cities early Tuesday morning. Water pressure was restored by noon the same day.

Meanwhile, Highland Road remains closed from Catlin Drive to Trebisky Road by the Richmond Heights Police Department who have detour signs posted. Drivers should use caution when navigating the area.

If customers have questions, you can call the Cleveland Water Quality Line at 216-664-2639. If customers have a water emergency after hours, please call their 24-hour line at 216-664-3060.

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