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Stow issues city-wide boil alert due to 'catastrophic water main break'

As bacteria testing normally takes at least 24 hours, the alert will likely not be lifted until Sunday at the earliest.
Credit: 3News

STOW, Ohio — The city of Stow has issued a boil alert for the entire community of more than 34,000 people following a "catastrophic water main break" sometime Saturday afternoon.

Police tell 3News the damage occurred at Mohican Road near State Route 91, and officials say the main has been "isolated" as it undergoes repairs.  Bacteria testing normally takes at least 24 hours, so at this time it is unknown when the issue will be resolved. 

Residents are cautioned not to use any of their tap water without boiling it for one minute and then cooling it. This goes for tasks such as drinking, making ice, brushing teeth, washing dishes, and preparing food. While boiling kills any harmful bacteria, bottled water is also an option.

Viewer Olivia Hall shared a photo with 3News through Facebook that shows the water currently looking brown:

Credit: Olivia Hill

The city will notify people as soon as the alert is suspended and water no longer has to be boiled. Those with further questions or concerns are asked to call the Stow Water Department (330) 689-2911, or dial the EPA's Safe Water Drinking Water Hotline at (800) 426-4791 for general information.

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