CLEVELAND — When fans are permitted to reenter Progressive Field once again, there will be only one way to get in. On Monday, the Cleveland Indians announced that they will be moving to mobile-only ticketing beginning in 2021.
"Mobile Entry will provide fans with a safe, secure and contactless way to enter the ballpark," the Indians said in a release.
According to a release, fans will now be able to enter Progressive Field by using the MLB Ballpark App or the Indians My Tickets webpage. Additionally, fans who purchase tickets directly through StubHub will have the ability to use the StubHub App to enter Progressive Field.
"Mobile ticketing allows fans to use their mobile device as a game ticket, providing access to Progressive Field through a barcode that can be scanned from a device’s screen," the release reads. "Mobile Entry will reduce Tribe fan’s risk of fraudulent tickets, while allowing for contactless entry between fans and Progressive Field staff, keeping health and safety top of mind."
Beginning in 2021, PDF tickets (printed or screenshots on a mobile phone) will no longer be an accepted method of entry for Cleveland Indians games at Progressive Field. A Frequently Asked Questions page and video instructions for using mobile ticketing can be found at indians.com/mobile.
Anybody who has already purchased season tickets for the Indians' 2021 season is encouraged to reach out to their Season Ticket Service Representative with any questions. Additionally, group leaders will be contacted directly with details for ticket distribution.