Like everyone else, Uber is making adjustments to ensure customer and employee safety amid COVID-19 concerns.
Beginning May 18, 2020, the ride sharing company is unveiling a number of new policies to increase safety for both drivers and riders alike.
First and foremost, all users will be required to wear a mask or face cover. Drivers will be asked to take a selfie with their mask on before accepting trips. Technology within the app will verify the driver is wearing their mask or face covering for riders before they are en route.
To help keep more distance in the car during trips, UberX and UberXL are no longer allowing passengers to sit in the front seat. This means there will be one less passenger seat available for every ride with Uber. For example, the maximum capacity for an UberX ride will now be only three passengers, all of whom will sit in the back seat.
There will be additional options for feedback on rides, including if the passengers or drivers are wearing a mask or face cover. If a driver or rider feels uncomfortable due to safety, including if either isn't wearing a mask or face cover, they are encouraged to cancel the trip.
These are the latest updates the ride sharing company has made to their company policy as a slow re-open of Ohio is scheduled to begin this Friday, May 15.
