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Unsung heroes in Cleveland: Federal courthouse custodian goes 'over and beyond'

Custodians are the true unsung heroes.

CLEVELAND — “He’s just got such a positive attitude; I just can’t say enough about the influence that he’s been.” 

That's how Dan Nelson describes one of his top employees who works at the Carl B. Stokes federal courthouse in downtown Cleveland.

“It’s a beautiful building and it shines," Nelson said.

Shining from the inside and out thanks to dedicated employees like Deon Thomas.

“Deon will go over and beyond to do anything to make, one, our team be successful; two, to make sure that he is doing what he needs to do to make sure that not only we are successful, he is successful," said Allen Jones, account manger.

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Thomas has received several awards from the U.S. Marshals and the Secret Service. Nelson, who is director of custodial services and building maintenance, says Thomas is a ray of sunshine.

“He got the most likes out of anybody on our social media page because of his smile," Nelson explained. "They were just crazy about Deon’s smile. If you see him smile once, you want a smile.”

So why does he go above and beyond?

“What I love is just being able to go into work on a daily basis, see people I care about and keeping our customers happy," Thomas said.

A true unsung hero with a passion to do the right thing even when times are tough.

“He’s our top floor guy at the Carl B. Stokes U.S. Courthouse," Nelson said. "Those floors shine."

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